Legal Mentions/GTC/Returns/Deliveries
📄 1. Legal Notice
Site editor
This website is edited by Quotidia, an online store specializing in practical accessories for home and daily life.
Hosting
The site is hosted by:
Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Intellectual property
All content present on this site (texts, images, videos, logo, design, etc.) is protected by the Intellectual Property Code.
Any total or partial reproduction is prohibited without prior authorization.
🔒 2. Privacy Policy
Protection of your data
At Quotidia, we attach great importance to the protection of your personal data.
The information collected during your order is used only to:
- process your order;
- ensure its shipment;
- inform you of delivery tracking;
- respond to your requests.
We never sell your personal data.
Data collected
When you place an order, we may collect:
- First and last name
- Postal address
- Email address
- Phone number
- Payment information (securely managed by Shopify Payments or our payment providers)
Cookies
Our store uses cookies to improve your browsing experience and measure site performance.
Your rights
In accordance with the GDPR, you can request:
- access to your data;
- its modification;
- its deletion.
For any request:
📃 3. General Terms and Conditions of Sale
Article 1 — Purpose
These General Terms and Conditions of Sale govern sales concluded on the Quotidia store.
Article 2 — Products
The products offered are described with the greatest care.
Photographs are provided for illustrative purposes and may differ slightly from the actual product.
Article 3 — Price
All prices are indicated in euros (€) including VAT.
Delivery costs are indicated before order confirmation.
Article 4 — Order
Any confirmed order implies full and complete acceptance of these GTC.
Article 5 — Payment
Payment is fully secure.
Accepted payment methods are those offered during the order process.
Article 6 — Delivery
Orders are prepared within 24 to 72 hours.
The average delivery time is 7 to 12 working days.
Article 7 — Right of withdrawal
You have 14 days after receiving your order to exercise your right of withdrawal.
The product must be returned new, unused, and in its original packaging.
Article 8 — Customer service
For any questions:
📧support@quotidia.store
💳 4. Refund Policy
Your satisfaction is our priority.
You can request a return within 14 days of receiving your order.
Returned items must be:
- new;
- unused;
- in their original packaging.
After receiving and checking the product, the refund will be issued to your original payment method.
Return shipping costs are the responsibility of the customer unless there is an error on our part or a defective product.
Defective product
If your item arrives damaged, contact us within 48 hours of receipt with:
- your order number;
- photos of the product.
We will proceed with a replacement or a refund.
🚚 5. Delivery Policy
Areas served
We currently deliver to:
- 🇫🇷 France
- 🇧🇪 Belgium
- 🇱🇺 Luxembourg
- 🇨🇭 Switzerland
- 🇺🇸 United States
Deadlines
Order preparation:
24 to 72 hours
Delivery:
7 to 12 working days
These deadlines may be slightly extended during peak periods.
Tracking
As soon as your order is shipped, a tracking number will be sent to you by email.
Lost package
If your package is not delivered within 30 days, contact our customer service so that we can find an appropriate solution.
📧 contact@quotidia.store
📞 6. Contact
Have a question? Our team is here to help.
📧 contact@quotidia.store
We usually respond within 24 to 48 hours
Welcome to Quotidia!
At Quotidia, we select ingenious products that make your daily life simpler, more practical, and more enjoyable.
Our mission is to offer useful accessories, with the best quality-price ratio, a simple shopping experience, and responsive customer service.
Thank you for being part of the Quotidia adventure!